Team Directory

Current team roster with contact information. Cross-references Entities.

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Team Members

| Name | Title | Email | Phone | Seat | |------|-------|-------|-------|-| | Nick | Founder / CEO | nick@forzalogisticsgroup.com | 317-625-0575 | Founder-CEO | | Casey | President | casey@forzalogisticsgroup.com | 317-417-8572 | President | | Martina | Vice President of Sales | martina@forzalogisticsgroup.com | 317-476-3177 | VP-of-Sales | | Concetta | CFO | concetta@forzalogisticsgroup.com | 317-370-4455 | CFO | | — | Carrier Relationships Lead | Hiring | Hiring | Carrier-Relationships-Lead |

Note: The Carrier Relationships Lead seat absorbs the former Ops Manager, Logistics Coordinator, and Carrier Relationships Manager seats. Nick (CEO) is covering day-to-day operations until the seat is filled. Casey (President) assists with Price Desk and cross-functional systems.

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Department Inboxes

Function	Email	Primary Owner
Accounting (Invoicing, Payments, Remittance)	accounting@forzalogisticsgroup.com	Concetta
Operations / Dispatch	dispatch@forzalogisticsgroup.com	Nick (interim — Carrier Relationships Lead hiring)
General Inquiries	forza@forzalogisticsgroup.com	All
Sales	sales@forzalogisticsgroup.com	Martina ⚠️ Pending creation

Usage Rules

• Routing: External inquiries should hit department inboxes first, not individual emails. Prevents the “bouncing around” problem and keeps Nick out of the weeds.
• Sales inbox: Not yet created. Until it exists, shipper inquiries route through Martina’s direct email or Pipedrive CRM.

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Inbox Monitoring Standard

All department inboxes must be checked every business day. When the primary owner is out, explicit coverage must be assigned — no inbox goes unmonitored.

Inbox	Primary	Backup
accounting@	Concetta	Casey
dispatch@	Nick (interim)	Casey
forza@	Martina	Casey
sales@	Martina	—

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Communication Protocol

All communication protocols, email routing rules, and the NOA process are detailed on Email-Routing.